35% off Halloween Costumes!*

NEW! Local customers: Learn about our In-Store Pickup services.

Contact Costume Craze

Costume Craze has an experienced support team ready to assist you with your needs. Chat with us online (during office hours) by clicking "Chat now" in the bottom right-hand corner. You may also call us, or use the form below to contact us via email. Whichever your preference, we are here to help.

Please note: Our office will be closed on Thursday, Nov. 23 and Friday, Nov. 24 for Thanksgiving.

By Phone:

Customer Support and In-Store Pickup
Mon-Fri: 8:00 AM-5:00 PM
(U.S. Mountain Time)

• From within US and Canada: 1-888-922-7293
• From outside US and Canada: 1-801-796-1053

Need help with a return? Just log in to your account and click "Return Items" (note: found within the "Items" tab of your order details) for speedy, no-hassle returns!

By Email (using the online form below):

Your Name:

(optional - but it might help us find your order)

Your Email Address:

(required - we will send our response to this email address)

Order Number:

(if your question is about an existing order, please enter the order number)

Subject:

Please select one of the the following subjects:
(this will help your question/issue being received by someone who can answer the question)

Question or Message:

Please type your question or message here:

Type the characters from the above image:
(not case sensitive)

By Mail:

Costume Craze, LLC
350 West Center Street
Pleasant Grove, UT 84062

Need help with a return? Just log in to your account and click "Return Items" (note: found within the "Items" tab of your order details) for speedy, no-hassle returns!


 

In-store Pickup Available!


How it works:
1. Place your order online. During checkout, local customers can choose "In Store Pickup" as the shipping option.

2. Kiosk Ordering: Come on in and place your order at one of our kiosks! We'll have your order ready in about 10-15 minutes.

Please note: There is $3.00 charge for in-store pickup. We are an online store and offer order pick-up only, no dressing rooms are available.

Thank you! We look forward to serving you!

Customer Support and In-Store Pickup
Please note: Our office will be closed on Thursday, Nov. 23 and Friday, Nov. 24 for Thanksgiving.
Mon-Fri: 8:00 AM-5:00 PM
(U.S. Mountain Time)
Phone: 1-888-922-7293
350 W. Center St | Pleasant Grove, UT 84062

Today's Hot Deals!

Deals end in
12 hours 36 minutes
or when they sell out.